Telehealth Psychologist
NSW and Australia – Wide
Online Therapy and Online Counselling

Yes, numerous studies have shown that online therapy is as effective as in-person therapy.

Our telehealth sessions are delivered through Zanda, a software specifically designed for allied health practitioners. Zanda uses advanced encryption and rigorous security measures to safeguard patient data. It is ISO 27001, HIPAA, GDRP compliant, ensuring your privacy is protected.

Our video call platform is very easy to use and works on almost all laptops, phones and tablets. You will receive a unique link and you will be able to join the call straight away – no logins, no downloads required. If you need further assistance or have special needs, please feel free to reach out, and I will be happy to assist you.

It’s normal to feel unsure about telehealth if you haven’t tried before or had a less-than-ideal experience in the past. Truth is that telehealth requires to be trialled and some people may need some time to adjust. It may feel weird at first, especially if you associate video calls with work or you’re not used to interacting through technology. However, many people find that once they give telehealth a chance, it becomes a comfortable and effective way to receive care. I understand your concerns and I will do my best to facilitate the journey. We’ll work together to create a comfortable and supportive environment, ensuring that you get the most out of your sessions. Please be aware that one of the best predictors of therapy effectiveness is the quality of the therapeutic relationship, which is strengthened through a person-centered approach. Give it a try – you might find that it works better for you than you expected.

Yes, if you are eligible for psychology sessions under Medicare, you can receive Medicare rebates for services delivered via telehealth. Find out more.

If you’re needing urgent support—for example, if you’re experiencing a mental health crisis—other services may be more appropriate. You can find a list of available supports at our Resources page. For more information on areas I may not be able to assist with, please see our Service Limitations page.

You can be anywhere in Australia and this will not affect your ability to attend. However, please be aware that the appointment time reflects the New South Wales time, therefore please make sure you schedule your appointment with that in mind. Time Buddy is an easy-to-use time converter website that might assist you.

Here is a short guide to help you prepare for your telehealth session:

• Check Your Equipment: Ensure that your internet connection and your equipment (laptop, phone, or tablet) is set up and in functioning order. Please make sure that you have a functioning camera and microphone.
• Find a Private Space: Choose a quiet, private environment where you feel comfortable and won’t be distracted or interrupted. Make sure the conversation cannot be overheard.
• Silence Your Phone: Please make sure your phone is on silent mode or have notifications muted to avoid any interruption or distraction during your session.
• Transitioning In and Out: Plan a few moments before and after the session to transition in and out. This can help you mentally prepare and decompress.